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Customer Service Representative Required

Details
Additional Benefits:
TBD
Posted:
December 4, 2016
Salary
Salary:
Location:
UAE » Dubai
Description
Customer Service Representative
Proactive approach to customer requirements based on historic transactions, if applicable
Proactively provide customers with accurate product and pricing information based on their needs
Proactively ensure that customers are aware of necessary paperwork and any special instructions
Communicate accurate and complete shipments statuses from the track and trace system
Provide solutions and alternatives based on customer needs
Where first call resolution cannot be achieved communicates the appropriate call back time to the customer, and ensures this is in line with agreed timeframes of the Support team or other departments
The PersonSecondary school certification
One-year experience in a customer service environment, including complaint-handling responsibilities
Typing skills: ability to type with speed and accuracy
send cv at david@dubaitask.com
Comments
Company:
5.3254