Maintains office services by organizing office operations and procedures; controlling correspondence with clients; designing filing systems; managing client relationships; assigning and monitoring clerical functions. Defining procedures for retention, protection, retrieval, transfer, and disposal of records.Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Prepares contracts and follows up with clients on contract renewals. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.Maintains office staff by orienting, and training employees.Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.