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Junior IT support Specialist

Details
Additional Benefits:
TBD
Posted:
October 5, 2017
Years of Experience
1-2 Years
Education
Bachelors
Employment status
Full Time
Salary
0000
Location:
UAE » Dubai  » Dubai Media City
Description
EXPECTATIONS AND TASKS
• Installing, configuring and maintaining computer hardware, software, systems, networks, printers and scanners.
• Maintaining, Installing and configuring computer systems (Windows, Mac & Linux).
• Diagnosing and solving hardware/software faults.
• Ensuring the anti-virus software is installed, up to date and working properly on all stations.
• Setting up and maintaining user e-mail accounts, requested by users.
• Providing troubleshooting resolution and updating/upgrading of software.
• Maintaining user’s computer peripheral equipment.
• Keeping a log of all technical faults (Support log).
• Providing troubleshooting resolution and updating/upgrading of hardwares.
• managing stocks of equipment, consumables and other supplies.
• Creating internal/external content for our knowledge base

Requirements
• Possess high quality inter-personal skills.
• Experience in Support or IT
• BS/BA in IT, Computer Science or relevant field
• Proficiency in English
• Excellent Communication skills.
• Being a fast learner.
• A self ‐ starter Who is comfortable Working alone or within a team.
• Up-to-date knowledge of the latest IT and software trends.
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