Required Administrative Secretary – Receptionist
Secretarial, PAs & Admin
Administrative Secretary -ReceptionistJob Summary: Facilitates departmental work by providing specialized administrative support to the director(s). Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve customer service. Assists with the organization of the director’s time and maintains accurate schedules. Additional responsibilities include, compiling information, creating spreadsheets, drafting communications and preparing written documents using Microsoft Word, Excel and other programs. Academic administrative support including managing calendars, travel, and assisting with fellowship program for the Advanced Heart Failure faculty team. This is a team of 4 MDs and 3 PA/NPs. Expectation is for organized individual that is self motivated, demonstrates strong customer service to all customers, and able to manage and prioritize multiple items across their day.Education / Experience: High School diploma or recognized equivalent with two years of college or secretarial school. Four years of secretarial experience. Equivalent combination of education and experience will be considered.Licensure, Certification, and/ or Registration: n/aEssential Functions:
Provides specialized administrative support to the department director(s).
Compiles information and prepares written materials to ensure a quality document.
Assists with financial duties such as tracking accounts, producing financial reports, and providing budget preparation support.
Schedules and arranges activities to ensure availability and makes complex travel arrangements when necessary
Organizes work activities to ensure completion on time.
Resolves problems to improve customer service.
Creates and maintains accurate files.
Facilitates departmental communication.
Assists with departmental processes and programs by following established work procedures.
May assist with directing the work of other departmental office support staff.
Promotes a professional image of Wake Forest Baptist Medical Center and the department.
Performs other related duties as assigned.Skills & Qualifications: Proficient use of Microsoft Office and PeopleSoft
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Able to work well with numbers and statistics