Advertisement
 

Systems Engineer Required

Details
Additional Benefits:
TBD
Posted:
December 12, 2016
Salary
Salary:
Location:
UAE » Dubai
Description
Job • Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.• Knowledge of Active Directory• Resolving escalated customer complaints without the need for team lead intervention.• Documenting troubleshooting and problem resolution steps.• Manage service requests, software installations, new computer setups, upgrades,Printer etc.• Ability to upgrade desktop and laptop computers with RAM, hard drives, network interface cards, etc.• Strong communication skills – phone support.• Monitoring ticketing system and prioritizing work orders.• Support the following technologies: Microsoft Office 2007 products – Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.• Monitor daily backups.• Ability to work independently and in a team environment.• Ability to communicate well with internal and external contacts
Comments
Company:
4.2473