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Become familiar with and confident in the modern office environment. Learn the fundamentals of Microsoft Word for efficient word processing.
Those who are in a secretarial or administrative position, and who wish to improve their skills, or those who are about to be appointed to such a position can take this course.
• Telephone skills
• Handling challenging customers
• Document presentation
• Report writing
• Mail and file management
• Purchase orders, delivery dockets, invoices and credit notes
• Statements, cheques, receipts and correcting irregularities within documents and petty cash
Prepare yourself for a confident entry into the modern office enviroment by studying two modules within the one course. Office Skills & Personality development are equally valuable modules for those wishing to become proficient in Microsoft Word. This course has 12 sessions and will be delivered at the Preston campus.
More details don’t hesitate to contact Ms. Bidu on 0562377003